Clever Lending are a second charge master broker focused on making secured loans more accessible to you and your clients. One of their most important objectives is to ensure they work closely with you and support you in providing compliant secured loans to suit a range of client needs.
We speak to sales development director, Paul Day:
What is the best thing about being in the secured loan business?
Helping facilitate solutions for clients’ borrowing needs, there is a story behind every enquiry. No one comes to an adviser and asks for a second charge, they tell a story and sometimes we help people realise a dream or avoid terrific strain or heart ache.
What keeps you focussed?
Other than the demands and priorities of the business, physical exercise (Cycling, running, gym, kickboxing) helps clear away white noise of every day distractions. I often solve challenges or come up with new ideas while doing exercise, particularly on the bike and when I return to work following exercise I have much more clarity and focus.
What qualities do you look for in your employees or colleagues?
Honesty, focus, effort and belief. With these qualities anyone will go further and improve. I’m a massive believer in improvement, even if a business runs smooth it can always be better. Take Team Sky cycling, they have a director of marginal gains and don’t believe there is a best, this is where Sky TV took their strap line from “believe in better”.
Are you an optimist or a pessimist?
I am an optimist but not a blind happy clappy optimist, one needs to be aware of potential challenges or threats without being a doom merchant. Approach them in a way that one would when given a puzzle, there will be a way to solve it, after all good news and bad news is just information.
What did you want to be as a child?
I still feel like a child sometimes, and still don’t know what I want to be when I grow up. I did want to be a physiotherapist as a teenager so naturally I went in to financial services.
What will be the greatest challenge facing the secured loan industry in the coming months?
Second charge lending is growing month on month with quality business which appears to illustrate intermediary growth. However, not all advisers are considering them for their clients, opting for the compliant route of just informing the client that there are other forms of lending. Perhaps this is down to misunderstandings or historic perceptions, I still hear advisers stating that they don’t like 2nd charges. Second charges should be considered as an option, it’s not always the best option but sometimes it is and it’s those times that are being missed. We all have a responsibility to look at the right solution for the best client outcome.
Who or what makes you laugh?
There’s nothing like having a good laugh, so many different things make me laugh but particularly my kids. I also love to see others laughing, it’s got to be one life’s gifts. I’ve lost the power of my legs watching Peter Kay, Billy Connolly, life of Brian, Rita Sue and Bob too and many other TV programmes, films and comedians.
Do you dread Monday mornings?
Not at all, I look forward very much to Monday mornings, we never know what situations we are going to see each week, it’s great. However I enjoy work more so if I’ve managed to get out on my bike over the weekend!
If you could change one thing about yourself, what would it be?
Just the one? Wow I can’t narrow that down to just one, sorry. Being vertically, follicley and aesthetically challenged – I can’t make my mind up!
With whom would you most like to have dinner?
There are so many inspirational people both living and dead, I admire focus and determination like Sir Steve Redgrave or Joe Simpson (Touching the Void). I could also name so many historical figures which would be amazing to meet, however it would have to be with my mum. I would love to just see her and show her how the kids have grown and what they are achieving, talk to her about so many things and tell her everything I should have done when she was here.